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Flatfile news

Flatfile named G2 Leader in data quality, ranked highly in 8 other categories

We are exceptionally pleased to announce that Flatfile has been named a G2 Leader in Data Quality. This award is based on Flatfile’s high customer satisfaction score and our having a large market presence. A full 100% of users rated Flatfile 4 or 5 stars (out of 5), with 100% of respondents saying they believe “Flatfile is headed in the right direction.” Moreover, our users said they would be likely to recommend Flatfile at a rate of 96%.

This news comes at a time when we are getting very excited about huge updates that are coming to the Flatfile platform to help developers build and scale data exchange experiences in Typescript. We’ve worked very hard to act as good stewards of our industry-leading position in data exchange, and it means so much to us to be recognized for our efforts.

G2 scores products and vendors based on reviews gathered from its user community, as well as data aggregated from online sources and social networks. G2 applies its unique algorithm to this data to calculate the customer satisfaction and market presence scores in real time. More than 80 million people annually use G2 to make smarter software decisions based on authentic peer reviews. 

In addition to the Data Quality report mentioned above, Flatfile scored highly on 8 additional G2 reports:

— Ranked #2 on the Usability Index for Data Preparation Report

This score is based on the following metrics:

  • Ease of admin

  • Ease of use

  • Meets requirements

— Ranked #3 on the G2 Data Preparation Implementation Index Report

This score is based on metrics including:

  • Ease of setup

  • Average user adoption

  • Average months to go Live

— Ranked #3 on the Data Preparation Relationship Index Report

This score is based on the following metrics:

  • Likelihood to recommend

  • Ease of doing business with

  • Quality of support

— Ranked #3 on the Data Preparation Results Index

This score is based on the following metrics:

  • Results data

  • Average user adoption

  • ROI factors

— Ranked #7 on the G2 Data Quality Relationship Index Report

The relationship scores highlight some of the factors which contribute to a product’s overall Relationship score, as shown in the graphic below, including:

  • Ease of doing business with

  • Quality of support

  • Likelihood to recommend data

— Ranked #10 on the Relationship Index for Embedded Integration Platforms Report

This score is based on the following metrics:

  • Likelihood to recommend

  • Ease of doing business with

  • Quality of support

— Named High Performer on G2 Small-Business Grid® Report for Data Quality

Flatfile was named a High Performer product based on its high customer satisfaction scores and low market presence compared to the rest of the category. Flatfile received the highest satisfaction score among products in the Data Quality category, with 100% of users rating it 4 or 5 stars, and 100% of users believing it is “headed in the right direction.” Also in this category, users said they would be likely to recommend Flatfile at a rate of 98%.

— Named a High Performer on Grid® Report for Embedded Integration Platforms

Flatfile was named a High Performer product based on its high customer satisfaction scores and its low market presence compared to others in its category. 100% of users rated Flatfile 4 or 5 stars, 100% of users believe it is “headed in the right direction,” and users said they would be likely to recommend Flatfile at a rate of 93%.

We want to thank you — our users —who have made Flatfile the number one data exchange platform through your support and feedback. We can't wait to see what great things are in store for next year.

Sincerely,

The Flatfile Team